3507833 - Checklist: Prerequisites to enable efficient and seamless assistance from SAP Technical Support in advanced ATP (aATP)

The assistance from SAP Technical Support will be required for the validation and verification of a system behavior, that might point to a possible program issue. 
Now the question comes up on how to best ensure a direct, efficient and seamless cooperation with SAP Technical Support for support cases in advanced ATP (aATP) 

This KBA will provide a checklist with the main prerequisites, that in the support experience already often caused unnecessary queries.
 
For convenient readability, these relevant main prerequisites will be provided in a table.

• The first two columns will number and name the prerequisite.
• The third column will provide some small explanation on the background of the requirement.
• The fourth column will provide references to additional knowledge sources, if available.

• SAP S/4HANA
• Supply Chain
• Advanced Available-to-Promise

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