SAP Knowledge Base Article - Public

3507875 - Job "Reassign Direct Reports of a Terminated Contingent Worker to the Worker’s Manager" is not working - Employee Central

Symptom

After terminating a Contingent Worker and running the job "Reassign Direct Reports of a Terminated Contingent Worker to the Worker’s Manager", you notice that the Direct Reports has not been assigned to the new manager.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Terminate a Contingent Worker which has Direct Reports;
  2. Run the job "Reassign Direct Reports of a Terminated Contingent Worker to the Worker’s Manager";
  3. Notice the Direct Reports has not been assigned to the new manager.

Resolution

The patch for this issue is planned to be delivered on November 2024. The updates can be tracked via ECT-241117.

Workaround:

  • Check if you have or provide correct permissions for this action: User Permissions > Employee Data > HR Actions > Report No-Shows;
  • In case it is not yet configured, add a new picklist value for the Event picklist with "NS" as external code and "No Show" as the label;
  • For any and all picklists (especially ones migrated from MDF), ensure that the value for the "non-unique external code" field is the same as the external code;
  • In case it is not yet configured, add a new picklist value for the Employee-Status picklist with "RNS" as external code and "Reported No Show" as the label;
  • Further information can be found in implementation guide.

See Also

Reassigning Direct Reports of Inactive Contingent Workers

Keywords

INC9094746, Reassign Direct Reports of a Terminated Contingent Worker to the Worker’s Manager, contingent worker, direct reports, reassigning direct reports, not working, working, not assigning, manager, job, no show, employee central, successfactors , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions