SAP Knowledge Base Article - Public

3507958 - Cross-System Workflow not available in Integration Service Registration Center

Symptom

You wish to establish an event-based communication for Cross-System Workflow SAP SuccessFactors solution, but Cross-System Workflow is not available in the dropdown list in the Integration Service Registration Center in SuccessFactors.

Environment

  • SAP SuccessFactors HCM Suite
    • Integration Service Registration Cente
      • Cross-System Workflow

Reproducing the Issue

  1. Go to Admin Center.
  2. In the Tool Search, enter and choose Integration Service Registration Center.
  3. From the Integration Service dropdown list, Cross-System Workflow is not available

Cause

Currently, the event based push is only enabled in internal DEV or QA environments. It is NOT available in sales or production instances.

Resolution

For possible workaround, we suggest customers to configure the pull in CPI.

Nonetheless, we have requested this to our Engineering team to enable CSW outbound and the event topic/type in all environments (no ETA yet).

Keywords

Cross-System Workflow, Integration Service Registration Center, ECT-240630 , KBA , LOD-SF-INT-CSW , Cross-system workflow for SAP SuccessFactors solutions , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HCM Core 2405