SAP Knowledge Base Article - Public

3508028 - Connection check returns a 401 Unauthorized error in APP Concur Integration Setup - SAP S/4HANA Cloud Public Edition

Symptom

In App "Concur Integration Setup", the following error occurs when performing a "Check Connection".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Access App "Concur Integration Setup".
  2. Click "System".
  3. Click "Check Connection".

Cause

There could be multiple reasons for this error.

Resolution

Check the following things.

  • If Concur System Scopes are missing.
  • If the Certificates are correct.
  • If the proxy server and the user/password are incorrect.
  • If the proxy server requires cookies sessions.
  • If the user/password are incorrect if you are using a middleware connection. Verify your provided data accordingly.

See Also

SAP FAQ 2914977 - FAQ: Concur Certificates, Authentication, and Connectivity

Keywords

401 Unauthorized, API, Concur system, Concur integration, ICS, CTE_SETUP, Check Connection, Response returned. , KBA , BNS-CON-SE-S4-FIN , Concur S/4HANA Financial Integration , BNS-CON-SE-S4 , Concur Suite Enablement S/4HANA Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Attachments

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