Symptom
You get an error in the integration with the office replica, visible in the Message Monitoring with the following error:
"You cannot use cycles in organizational unit hierarchy"
"Org Unit XXXX is temporarily its own parent"
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Environment
Sales Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
sales office;orgunitlslitsownparent;organizationalUnitService , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Known Error
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