Symptom
Getting the below-mentioned exception/error while resetting the password from the storefront.
{"origin":"catalina","timeMillis":1722497018890,"thread":"hybrisHTTP36","level":"SEVERE","loggerName":"org.apache.catalina.core.ContainerBase.[Catalina].[s1.pentlandconnect.com].[/].[DispatcherServlet]","threadId":149,"threadPriority":5,"message":"Servlet.service() for servlet [DispatcherServlet] in context with path [] threw exception [Request processing failed; nested exception is de.hybris.platform.servicelayer.exceptions.ModelSavingException: [de.hybris.platform.servicelayer.user.interceptors.UserPasswordChangeAuditPrepareInterceptor@384e0222]: unexpected preparer error: type code 'SAPUserVerificationToken' invalid] with root cause","contextMap":{"sourceClassName":"org.apache.catalina.core.StandardWrapperValve","sourceMethodName":"invoke"},"thrown":{"localizedMessage":"no composed type with code SAPUserVerificationToken found.","message":"no composed type with code SAPUserVerificationToken found.","name":"de.hybris.platform.persistence.EJBItemNotFoundException","extendedStackTrace":[{"class":"de.hybris.platform.persistence.type.TypeManagerEJB","method":"getComposedType","file":"TypeManagerEJB.java","line":468},{"class":"de.hybris.platform.persistence.property.DBPersistenceManager","method":"loadAndCacheInfo","file":"DBPersistenceManager.java","line":247},{"class":"de.hybris.platform.persistence.property.DBPersistenceManager","method":"getPersistenceInfoInternal","file":"DBPersistenceManager.java","line":234},{"class":"de.hybris.platform.persistence.property.DBPersistenceManager","method":"getPersistenceInfo","file":"DBPersistenceManager.java","line":194},{"class":"de.hybris.platform.persistence.flexiblesearch.typecache.impl.DefaultFlexibleSearchTypeCacheProvider","method":"getCachedTypeData","file":"DefaultFlexibleSearchTypeCacheProvider.java","line":145},{"class":"de.hybris.platform.persistence.flexiblesearch.ParsedType","method":"<init>","file":"ParsedType.java","line":85},{"class":"de.hybris.platform.persistence.flexiblesearch.ParsedType","method":"<init>","file":"ParsedType.java","line":70},{"class":"de.hybris.platform.persistence.flexiblesearch.FromClause","method":"createSingleType","file":"FromClause.java","line":82},{"class":"de.hybris.platform.persistence.flexiblesearch.FromClause","method":"translateNested","file":"FromClause.java","line":64},{"class":"de.hybris.platform.persistence.flexiblesearch.ParsedText$2","method":"translate","file":"ParsedText.java","line":291},
Read more...
Environment
SAP Commerce Cloud 2211
Product
Keywords
SAPUserVerificationToken, Password , KBA , CEC-SCC-CDM-BO-FRW , Framework , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview