Symptom
Getting the below-mentioned exception/error while resetting the password from the storefront.
{"origin":"catalina","timeMillis":1722497018890,"thread":"hybrisHTTP36","level":"SEVERE","loggerName":"org.apache.catalina.core.ContainerBase.[Catalina].[s1.pentlandconnect.com].[/].[DispatcherServlet]","threadId":149,"threadPriority":5,"message":"Servlet.service() for servlet [DispatcherServlet] in context with path [] threw exception [Request processing failed; nested exception is de.hybris.platform.servicelayer.exceptions.ModelSavingException: [de.hybris.platform.servicelayer.user.interceptors.UserPasswordChangeAuditPrepareInterceptor@384e0222]: unexpected preparer error: type code 'SAPUserVerificationToken' invalid] with root cause","contextMap":{"sourceClassName":"org.apache.catalina.core.StandardWrapperValve","sourceMethodName":"invoke"},"thrown":{"localizedMessage":"no composed type with code SAPUserVerificationToken found.","message":"no composed type with code SAPUserVerificationToken found.","name":"de.hybris.platform.persistence.EJBItemNotFoundException","extendedStackTrace":[{"class":"de.hybris.platform.persistence.type.TypeManagerEJB","method":"getComposedType","file":"TypeManagerEJB.java","line":468},{"class":"de.hybris.platform.persistence.property.DBPersistenceManager","method":"loadAndCacheInfo","file":"DBPersistenceManager.java","line":247},{"class":"de.hybris.platform.persistence.property.DBPersistenceManager","method":"getPersistenceInfoInternal","file":"DBPersistenceManager.java","line":234},{"class":"de.hybris.platform.persistence.property.DBPersistenceManager","method":"getPersistenceInfo","file":"DBPersistenceManager.java","line":194},{"class":"de.hybris.platform.persistence.flexiblesearch.typecache.impl.DefaultFlexibleSearchTypeCacheProvider","method":"getCachedTypeData","file":"DefaultFlexibleSearchTypeCacheProvider.java","line":145},{"class":"de.hybris.platform.persistence.flexiblesearch.ParsedType","method":"<init>","file":"ParsedType.java","line":85},{"class":"de.hybris.platform.persistence.flexiblesearch.ParsedType","method":"<init>","file":"ParsedType.java","line":70},{"class":"de.hybris.platform.persistence.flexiblesearch.FromClause","method":"createSingleType","file":"FromClause.java","line":82},{"class":"de.hybris.platform.persistence.flexiblesearch.FromClause","method":"translateNested","file":"FromClause.java","line":64},{"class":"de.hybris.platform.persistence.flexiblesearch.ParsedText$2","method":"translate","file":"ParsedText.java","line":291},
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Environment
SAP Commerce Cloud 2211
Product
Keywords
SAPUserVerificationToken, Password , KBA , CEC-SCC-CDM-BO-FRW , Framework , How To
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