SAP Knowledge Base Article - Public

3508174 - Expense Report Missing from System

Symptom

An Expense Report is missing and cannot be found in the Expense Reports view.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Travel and Expenses work center.
  2. Go to the Expense Reports view.
  3. Select All Expense Reports from the dropdown menu.
  4. Search for the Expense Report ID 123 (123 refers to the Expense Report ID).
  5. The report is missing from the system.

Cause

The Expense report 123 might have been deleted from the system.

Resolution

This is expected system behavior.

If you need to identify the user who deleted the Expense Report, our development team can assist with this analysis. To proceed, please create a case with SAP Product Support and provide the following details:

    • When or in which timeframe was the Expense Report created?
    • Who were the related travelers? (Please provide the Employee ID or User ID)
    • Who created or last changed the Expense Report? (Was it the traveler themselves or an auditor on their behalf? If an auditor, please provide the Employee ID or User ID of the user who created/last changed the report.)
    • What was the description of the Expense Report?
    • What was the reimbursement amount and currency?

Keywords

Expense Reports, Missing, Travel and expenses, Deleted. , KBA , SRD-FIN-ERM , Travel and Expense Management , How To

Product

SAP Business ByDesign all versions