Symptom
Something went wrong. The system couldn't load the custom widget 'com.sap.fileUploadWidget_2.x' (kind: 'main') for this reason: The system took too long to define the custom widget. Please contact your system administrator or the owner of the custom widget.
Environment
SAP Analytics Cloud. 2024.15
Reproducing the Issue
- File Upload Custom Widget is already installed on the tenant and being used in a story.
- When open the story that uses this custom widget, an error occurs:
Something went wrong. The system couldn't load the custom widget 'com.sap.fileUploadWidget_2.x' (kind: 'main') for this reason: The system took too long to define the custom widget. Please contact your system administrator or the owner of the custom widget.
Cause
Due to recent changes in the user interface, the following error may be experienced when using the File Upload Custom Widget.
Something went wrong. The system couldn't load the custom widget 'com.sap.fileUploadWidget_2.x' (kind: 'main') for this reason: The system took too long to define the custom widget. Please contact your system administrator or the owner of the custom widget.
Resolution
A final version of the File Upload Custom Widget has been published to GitHub to help resolve the above errors found in the QRC3 2024 release.
To install this final version of the widget:
- Review the disclaimer in GitHub
- In same site, download the final version of File Upload Custom Widget from the side panel file path "versions".
- Delete the old 2.0.7 File Upload widget.
- Install the final version of File Upload Custom Widget.
Meanwhile, the permanent, supported End User File Upload solution is available for use within SAP Analytics Cloud QRC3 2024.
Note that this custom widget final version should only be installed to limit disruption to end users and to assist with a smooth migration to the supported End User File Upload permanent solution. This final version is NOT recommended for use in Productive Environments.
Refer the following guides to assist with your migration to the permanent solution:
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
CSV upload, uploader, excel, file, flat file, transport, import file, import widget , KBA , LOD-ANA-AD , Analytics Designer , Problem