3508571 - Specialist assignment to the collection worklist

Symptom

When using the Supervise Collection Worklist Fiori app F2375 or the UDM_SUPERVISOR transaction code, the assigned specialist is not updated in the business partner collection profile.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA all versions
SAP enhancement package for ERP, from enhancement 2.

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

Supervisor, specialist, assignment, UDM_SUPERVISOR, F2375, item, group, segment, missing, BP, Customer, remove, profile, UDM_BP,Supervisor Collection Worklist,manage collection, F5400, Collections Master Data,F3918 , KBA , FIN-FSCM-COL , Collections Management , FIN-FIO-CCD-COL , Fiori-UI for Collections and Dispute Management , How To

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