SAP Knowledge Base Article - Preview

3508684 - Master form template failing with error: "XFAImageService: Image cannot be resolved for node: imgLogo"

Symptom

When attempting to open any standard master form e.g., SOMU_FORM_MASTER_A4 in Adobe Lifecycle Designer, the following error message are encountered:

XFAImageService: Image cannot be resolved for node: imgLogo.
XFAImageService: Image cannot be resolved for node: imgLogo.
Error importing image. Unsupported image format.
XFAImageService: Image cannot be resolved for node: imgLogo.

If this URL is removed, the form can be uploaded successfully; however, the logo image fails to display.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP NetWeaver all releases
  • SAP R/3 Enterprise

Product

ABAP platform all versions ; SAP BTP, ABAP environment all versions ; SAP ERP Central Component all versions ; SAP ERP all versions ; SAP Forms service by Adobe all versions ; SAP NetWeaver all versions ; SAP R/3 all versions ; SAP S/4HANA Cloud Public Edition 2408 ; SAP S/4HANA all versions ; SAP S/4HANA foundation all versions

Keywords

Adobe Document Services, ADS, Adobe LiveCycle Designer, SAP Interactive Forms by Adobe, imgLogo, node, template , KBA , BC-SRV-FP , Forms Processing , BC-SRV-FP-OM , Output Management: Form Services , BC-SRV-FP-CF , Adobe-Interactive-Forms-Cloud-Wartung, Cloud Foundry , Problem

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