SAP Knowledge Base Article - Public

3508698 - Different value is being shown below current one in Manage Pending Hires - Employee Central

Symptom

When employee reaches Manage Pending Hires page, it is observed that there is a different value below the box of the current one.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Initiate a candidate from Onboarding or RCM and perform the process until it flows to Manage Pending Hires or save a draft directly from Employee Central to Manage Pending Hires;
  2. Notice that at some point of the screen there are one or more different values below the box of current ones.

Cause

Expected behavior. 

Resolution

  1. When Onboarding or RCM passes invalid values which cannot be resolved, in such case system displays the original value under the field (for data grid portlets);
  2. In Rehire cases, system displays the previous value under the field as reference;
  3. When there is an onChange rule that changes the value of the fields, system displays the value under the field as reference (that was before the business rule modified it).

None of the above behaviors will affect the save function.

In case a different behavior is required as per business needs, an idea can be submitted via Customer Community Portal at http://community.successfactors.coIfm/. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228.

We welcome inputs from customers to improve the functionality of our products. All ideas are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release. Peer voting is a key part of this review process, so we encourage you to provide a clear explanation so that other customers are able to understand the functionality requested. 

Keywords

INC7192159, CS20240006848508, Different value is being shown below current one in Manage Pending Hires, onb, onboarding, rcm, recruiting, different value being displayed below the current one, old value, invalid, manage pending hires, mph, manage pending recruits, wrong value, previous value, new, employee central, successfactors , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions

Attachments

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