/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
SAML traces extension needs to be set in Chrome or Edge for Story troubleshooting.
NOTE: SAML traces should not be collected when accessing the instance with Support Access. It must be collected while directly accessing the instance (user+password or SSO).
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
blank screen, loading screen, story, stories, people analytics, SAML-trace, SAML-tracer, SAML-traces, SAML, trace , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)