Symptom
- While troubleshooting blank/loading screen issues when creating/running Story reports via Report Center, you followed KBA 3508799 and encountered an error when accessing the SAC URL in a parallel tab.
- After SSO Certificate update Story reports were not accessible anymore.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors HCM Suite
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
- Story Reports
- Analytics & Reporting (Ad Hoc, YouCalc, ORD)
Product
Keywords
The digital signature of the received SAML2 message is invalid, certificate, SAC, story, stories, blank screen, loading screen, report center, Identity Provider could not process the authentication request received. Delete your browser cache and stored cookies, and restart your browser, Response doesn't have any valid assertion which would pass subject validation, login error, fail to login to sap analytics cloud, Internal Server Error , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-SF-ANA-SAC-IAS , IAS configurations , Problem
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