SAP Knowledge Base Article - Preview

3508848 - ODI Inbound Files - "ERROR: Unable to decrypt file name" when copying files from another environment in SAP Incentive Management

Symptom

  • Error message appears in ODI logs: "ERROR: Unable to decrypt file name".
  • Happens when uploading files in ODI that were copied from a different environment (e.g., Test to Production).
  • Files fail to load due to decryption issues.
  • Issue occurs during file processing in the ODI inbound folder.


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Environment

  • SAP Sales Performance Management
    • Incentive Management on Legacy Oracle

Product

SAP SuccessFactors Incentive Management 2025

Keywords

ODI, file import, decryption error, ERROR: Unable to decrypt file name, encrypted file, inbound folder, file transfer issue, file not decrypted, ODI Error, SAP Incentive Management  , KBA , CEC-SAL-COM , Incentive Management , Problem

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