SAP Knowledge Base Article - Public

3508851 - Missing My Forms Inbox Filters

Symptom

After the 2411 release, the My Forms Inbox is missing the form filters at the top of the page:

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Environment

  • SAP SuccessFactors 360 Reviews
  • SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to the home dropdown > Performance
  3. Filters are missing from the top of the Inbox

Cause

The Use RBP to control visibility of filters on the latest My Forms page setting has been enabled but permissions have not been configured

Resolution

With the 2411 release, the new Use RBP to control visibility of filters on the latest My Forms page setting was provided as an option for customers to change the kinds of filters available to users depending on their role. However, enabling the setting alone without configuring the permissions will result in no filters being displayed. The role-based permissions cannot be configured in advance of enabling the setting. To resolve this issue:

  • Disable the Use RBP to control visibility of filters on the latest My Forms page setting in Performance Management Feature Settings
  • Navigate to Manage Permission Roles. Under User Permissions > Performance > Form Filters, you can select All or the specific filters employees should have

See Also

SAP SuccessFactors Accelerated What's New - Enhancements to the Latest My Forms Page for Performance Management and 360 Reviews 

Keywords

success factors, sf, sfsf, pm, pmgm, mtr, multi-rater, multi rater, reviews, forms, missing, gone, cannot view, PMU-21313 , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions

Attachments

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