Symptom
You have recently upgraded to Integration Extension Pack 2211.24 and product synchronization started to fail. In OpenSearch logs like the following one can be found indicating that values to mandatory attributes sapproductconfig_product_id_in_cart and sapproductconfig_product_variant_scenario are missing:
{"instant":{"epochSecond":1723645606,"nanoOfSecond":987561036},"thread":"SyncWorker<5 of 8>","level":"INFO","loggerName":"de.hybris.platform.catalog.jalo.synchronization.AbstractItemCopyContext","message":"An exception occured during synchronization for item: XXXXXXXXXXXXX of type: null","thrown":{"commonElementCount":0,"localizedMessage":"An exception occured during synchronization for item: XXXXXXXXXXXXX of type: null","message":"An exception occured during synchronization for item: XXXXXXXXXXXXX of type: null","name":"de.hybris.platform.jalo.JaloSystemException","cause":{"commonElementCount":19,"localizedMessage":"de.hybris.platform.servicelayer.exceptions.ModelSavingException: [de.hybris.platform.servicelayer.interceptor.impl.MandatoryAttributesValidator]:missing values for [sapproductconfig_product_id_in_cart, sapproductconfig_product_variant_scenario] in model XXXXXXXX to create a new XXXXXXXX"
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Environment
SAP Commerce Cloud
SAP Commerce Cloud, Integration Extension Pack 2211.24 or higher
Keywords
sync, ccv2, productmodel, api, data, model, product, id, info, error, fail, upgrade, sapproductconfigproductidincart, sapproductconfigproductvariantscenario , KBA , CEC-SCC-INT-PCI-SVC , SAP Variant Configuration , Problem
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