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3508854 - ModelSavingException in product synchronization after upgrading to IEP 2211.24

Symptom

You have recently upgraded to Integration Extension Pack 2211.24 and product synchronization started to fail. In OpenSearch logs like the following one can be found indicating that values to mandatory attributes sapproductconfig_product_id_in_cart and sapproductconfig_product_variant_scenario are missing:

{"instant":{"epochSecond":1723645606,"nanoOfSecond":987561036},"thread":"SyncWorker<5 of 8>","level":"INFO","loggerName":"de.hybris.platform.catalog.jalo.synchronization.AbstractItemCopyContext","message":"An exception occured during synchronization for item: XXXXXXXXXXXXX of type: null","thrown":{"commonElementCount":0,"localizedMessage":"An exception occured during synchronization for item: XXXXXXXXXXXXX of type: null","message":"An exception occured during synchronization for item: XXXXXXXXXXXXX of type: null","name":"de.hybris.platform.jalo.JaloSystemException","cause":{"commonElementCount":19,"localizedMessage":"de.hybris.platform.servicelayer.exceptions.ModelSavingException: [de.hybris.platform.servicelayer.interceptor.impl.MandatoryAttributesValidator]:missing values for [sapproductconfig_product_id_in_cart, sapproductconfig_product_variant_scenario] in model XXXXXXXX to create a new XXXXXXXX"



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Environment

SAP Commerce Cloud
SAP Commerce Cloud, Integration Extension Pack 2211.24 or higher

Keywords

sync, ccv2, productmodel, api, data, model, product, id, info, error, fail, upgrade, sapproductconfigproductidincart, sapproductconfigproductvariantscenario , KBA , CEC-SCC-INT-PCI-SVC , SAP Variant Configuration , Problem

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