Symptom
- Notifications using the template NOTIFICATION_TEMPLATE_EMPLOYEECENTER_WORKASSIGNMENT_HIRE_FORMANAGER are showing the user ID instead of the user full name.
- The Intelligent Services Center notification for the managers that get a new reporter is displaying the User ID from the user instead of the Full Name.
- Notification text "Congratulation! You have a new direct report: [USER_NAME], with effective date [EFFECTIVE_DATE]" shows the user ID instead of the display name in the tag [USER_NAME]
Environment
SAP SuccessFactors HCM
Reproducing the Issue
- Log into SuccessFactors as a manager or proxy one
- From the notification bell in the header, check the new direct reporter notification: "Congratulation! You have a new direct report: [USER_NAME], with effective date [EFFECTIVE_DATE]"
- Notice the notification is showing the user ID instead of the user display name
Resolution
This issue is under investigation from our engineer team and a solution is expected to be delivered in the 2411 release.
See Also
Keywords
username, sf, notification, user ID, name, INC8820355, ECT-240830 , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Bug Filed
Product
SAP SuccessFactors HCM Core 2405