SAP Knowledge Base Article - Preview

3508905 - Unable to change the password type of an Employee or customer user

Symptom

Try to change the Password Type of an Employee or customer user from "Standard" to any of the below algorithms:

  • MD5
  • salted MD5
  • PBKDF2
  • PBKDF2 with HMAC-SHA1 salted
  • plain text
  • SHA-1
  • SHA-256
  • SHA-512

Then will get the "Internal server error" in the Backoffice:

Checking deeper in the Kibana, will find the exception like below:

  • kubernetes.pod_name: backoffice-*****-****
  • logs.level: ERROR
  • logs.thrown.message: de.hybris.platform.persistence.security.***PasswordEncoder is deprecated and cannot be used anymore!
  • logs.thrown.name: de.hybris.platform.persistence.security.EJBPasswordEncoderDeprecatedException

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Commerce Cloud 2211.26 and higher

Product

SAP Commerce Cloud 2211

Keywords

Security, Password, password hashing algorithms, deprecate, MD5, salted MD5, PBKDF2, PBKDF2 with HMAC-SHA1 salted, plain text, SHA-1, SHA-256, SHA-512 , KBA , CEC-SCC-PLA-PL , Platform , How To

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