3508942 - onChange rule is not working in Review new hire data step - Onboarding

onChange rule is not working when clicking the "Edit" button to go to a new page in Review new hire data or Personal Data Collection steps.

SAP SuccessFactors Onboarding

1. A onChange rule has been set up: when field A is filled in, the value of field B is automatically present.
2. Click "Start" to complete "Review New Hire Data" step for this candidate
3. Fill in the field A in the "Dependent" information
4. Click "Edit" button
5. The new page appears with the value of field A, but there is still no value for field B.

The rule will only be triggered automatically if data changes are made. This is expected behaviour.

Clicking the "Edit" button opens a new page where no data has been changed, so onChange rule will not be triggered on the new page. 

After clicking "Edit" to enter the new page, fill in the field A again to trigger the onChange rule. The value will appear in the field B.

If you believe this feature/ability can be improved, we encourage you to submit an enhancement idea to the Customer Influence page. For more information, Please refer to the KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

onChange, business rule, PDC, NHDR , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem