SAP Knowledge Base Article - Public

3508944 - Back button in web content with SuccessFactors target URL redirecting users back to SuccessFactors

Symptom

After configuring a Work Zone Web Content Card for users to complete SuccessFactors tasks within Work Zone e.g. Onboarding Journey, the "back" button in the UI redirects to SuccessFactors home page rather than previously used page in Work Zone. 

Environment

SAP SuccessFactors Work Zone



Reproducing the Issue

  1. Web content card configured in Work Zone to allow end users to perform SuccessFactors tasks within Work Zone. 
  2. If a user hits the "back" button of this card, they are redirected to SuccessFactors. 
  3. If they hit the standard "back" button beside the logo, they routed back a step within Work Zone. 

Cause

In this scenario the back button is controlled by SuccessFactors card page, not Work Zone. 

Resolution

Expected behaviour. 

See Also

Keywords

Work Zone, SuccessFactors, Web Content Card, Target URL, Deep Link.  , KBA , LOD-SF-SWZ-CNT , General Content (File Download & Upload) , How To

Product

SAP SuccessFactors Work Zone all versions