SAP Knowledge Base Article - Public

3509005 - Candidate Search using Keywords is not finding candidates

Symptom

When searching for a candidate using keywords, the search is not returning the expected candidates.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Go To Recruiting
  2. Candidates
  3. Search by Keywords
  4. Notice that Candidates with the same Keywords in their resume are not picked by the search

Cause

This issue is related to candidates created via OData and attachment added via OData.

The system is consistently not adding the full content of the resume to the SOLR index and, as a result, some candidates are not searchable using Keywords in their resume.

Resolution

This is a known issue that has already been reported to Engineering.

The fix will be deployed as part of 2411 production release:
Preview: October 14th
Production: November 15th-17th

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Keywords

Keyword, Keywords, Resume, CV, Candidate, Search, OData, Find. , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Known Error

Product

SAP SuccessFactors Recruiting all versions