SAP Knowledge Base Article - Public

3509129 - Division Not Displaying for Selection in "Visible To" Section of Theme Manager

Symptom

When trying to apply a theme to a division, not all divisions are visible in the drop down

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Go to Theme Manager.
  2. Select theme to apply and under the "Visible To" column you can choose the division that you want that theme to show.
  3. In the "Visible To" column there are some divisions that are not showing.

Cause

  • There are no users assigned to the Division in the User Data File.
  • The divisions available for selection under Theme Manager > Visible To section are the existing divisions from the field "Division" in the User Data File.
  • Hence, if there are no users assigned to the division, then they will not appear in the UDF, and thus will not be available to select in Theme Manager.

Resolution

Assign users to the division in the UDF in order for the division to be selectable in the Visible To section in Theme Manager.

Keywords

division; visible to; theme manager; missing; division missing; LOD-SF-PLT-THM; theme assignment;  , KBA , LOD-SF-PLT-THM , Theme Manager Issues , Problem

Product

SAP SuccessFactors HCM Core 2405