SAP Knowledge Base Article - Preview

3509132 - File Repository Servers failed to start

Symptom

  • Input File Repository Server and Output File Repository Server fail to start.
  • Newly created File Repository Server also fails.
  • Error below appears in Windows event viewer logs:

Faulting application path: <Install_Dir>\SAP BusinessObjects Enterprise XI 4.0\win64_x64\fileserver.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll


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Environment

SAP BusinessObjects Business Intelligence Platform (BI) 4.x 

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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