SAP Knowledge Base Article - Public

3509266 - location change is only reflected on the "right side" of Job Info History and not on the left panel (History Summary)

Symptom

Customer is changing a location's name via Manage Organization, Pay and Job Structures. When a new job in record is created after the location's name change, this change is only reflected on the "right side" of Job Info History and not on the left panel (History Summary)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

Step: 1

  1. Go To Job Information
  2. Manage Organization, Pay and Job Structures
  3. Location: SAPCorporate - US-Philadelphia (1710-2001)

 Detail:

    • Old:Location: LINKEBODA, 66667, TestTest (20211959)
    • New: Location: LINKEBODA, 66667, SAPTest (20211959)

Step 2:

  1. Go to test user Job infos
  2. Make  dummy change in Note field
  3. Save

Check result:

  • No change in History section

Cause

  • Works as designed.
  • As the location is still the same (same code) and only its name is changed, this is not reflected in Job Info History Summary (left panel), but only on the right panel.

Resolution

This is working as designed. As there is a new People Profile and Job Info History planned and Engineering is already working on that project with priority, there are no capacities to change this "old" behavior.

Keywords

INC9067801, PTE-53791, ECT-233194, Manage Organization, Pay and Job Structures, location, job information, old, new, panel, job history, location, foundation object , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , How To

Product

SAP SuccessFactors HCM Core 2405