Symptom
Customer is changing a location's name via Manage Organization, Pay and Job Structures. When a new job in record is created after the location's name change, this change is only reflected on the "right side" of Job Info History and not on the left panel (History Summary)
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
Step: 1
- Go To Job Information
- Manage Organization, Pay and Job Structures
- Location: SAPCorporate - US-Philadelphia (1710-2001)
Detail:
-
- Old:Location: LINKEBODA, 66667, TestTest (20211959)
- New: Location: LINKEBODA, 66667, SAPTest (20211959)
Step 2:
- Go to test user Job infos
- Make dummy change in Note field
- Save
Check result:
- No change in History section
Cause
- Works as designed.
- As the location is still the same (same code) and only its name is changed, this is not reflected in Job Info History Summary (left panel), but only on the right panel.
Resolution
This is working as designed. As there is a new People Profile and Job Info History planned and Engineering is already working on that project with priority, there are no capacities to change this "old" behavior.
Keywords
INC9067801, PTE-53791, ECT-233194, Manage Organization, Pay and Job Structures, location, job information, old, new, panel, job history, location, foundation object , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , How To