SAP Knowledge Base Article - Preview

3509327 - Unrecognized Commands in SAP SuccessFactors Platform in Microsoft Teams

Symptom

  • When using the "Manage My Data" command in the SAP SuccessFactors Platform within Microsoft Teams, individual commands such as "view addresses" and "view cost center" are not recognized.
  • The system returns the message "I'm sorry. I don't recognize your command. Type 'help' to see what I can do."


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors Platform all versions

Keywords

Microsoft Teams, SAP SuccessFactors Platform, unrecognized commands, locale, en_GB, en_US, Natural Language Processing, Role-Based Permissions, Manage my data, quick actions, INC9191981 , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Product Enhancement

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