Symptom
Error within Recruiting Module when trying to access the Audit History for requisition:
The system may have experienced some difficulty in processing your request. Please try again.
If the problem persists, please contact client support and provide the event code and the server timestamp below.
000-002-ERROR timestamp Release build xxx
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Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Open a job requisition.
- Click on "i" icon on top right side of the page.
- An error occurred.
Cause
The Route Form feature was used on the affected Job Requisition.
Resolution
Route form, Modify Form Route Map and its features are not supported for Recruiting forms.
Using these tools for recruiting forms can lead to data corruption and SAP will not offer support to resolve these inconsistencies.
More information regarding this feature can be found in the following Knowledge Base Article: 2351811
See Also
Keywords
RCM, Recruiting, requisition, audit log, change, history, form, route, document, error, 000-002-ERROR , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem