3509385 - Custom card images are slightly blurred when maginified

When magnifying the image of a custom card, the resolution and quality is compromised

SAP SuccessFactors Learning 

1. Navigate to learning administration > System administration > Application administration > Custom cards

2. Create a custom card and upload an Image

3. Ensure that this custom card is visible to the user

4. Navigate to Learning > Custom cards

5. Verify the image directly from the card, quality looks fine

6. Right click on Image > Click on 'Magnify image'

7. Quality looks a bit compromised.

The quality depends on the resolution of the image

• When an image is magnified (any IMAGE), it shows more details and less pixels in a particular area that you are magnifying in. From the guardrail perspective - We have only one guardrail with respect to resolution which is dimension limitations of 1024x1024 pixels.
• Image resolution for thumbnail has to be lesser than 1024*1024 pixels. 
• So If you upload two images, say One is 320*180 and Other one is 1024*512. First one is bad quality already and will pixelate badly even with a small zoom and right one will look much better with the same zoom. 

Therefore, you would need to use a better resolution image within 1024 pixels for the image to be displayed with similar quality even when magnified.

Custom Cards in the New Learning Experience | SAP Help Portal

Custom cards, blur image, maginified, zoom, custom card image, resolution, quality, pixels, Image preview, magnify , KBA , LOD-SF-LMS-ITE , Items , Problem