SAP Knowledge Base Article - Preview

3509523 - Account linking fails for TFA-enabled site accounts in SAP Customer Data Cloud

Symptom

• Unable to link a social account to a site account when Two-factor authentication (TFA) is enabled.
• An error message indicates that account linking is not possible.


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Environment

  • SAP Customer Data Cloud
  • Customer Identity

Product

SAP Customer Data Cloud all versions

Keywords

MFA, 2FA, two-step verification, social login, identity provider, IdP, OAuth, SSO, login failure, account association, link social profile, multi-factor authentication, Gigya,TFA, two factor , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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