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3509640 - Tricentis Automation Extension error "Couldn't find the required registry" - Tricentis

Symptom

You’ve installed: 

  • Tosca 15.2 or newer
  • The Tricentis Automation Extension for your browser  

When clicking on the browser extension, you get this error message:

"Couldn't find the required registry entry or TricentisHtmlEngineExtensionHelper.exe. To set the registry entry, open a workspace in Tosca Commander or start the DEX agent. For more help, take a look at this Tricentis Knowledge Base article. If this doesn't work, your Tosca installation might be corrupted. To fix it, you can either repair or reinstall Tosca."


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Environment

SAP Enterprise Continuous Testing by Tricentis 15.2 and newer

Product

SAP ENTRPRISE CNTNUS TSTNG OD all versions ; SAP Enterprise Continuous Testing by Tricentis all versions

Keywords

TOSCA, TricentisHtmlEngineExtensionHelper.exe, registry, entries, manually, repair, reinstall, value data , KBA , XX-PART-TRI-TTA-SOL , Test Automation for SAP Solution Manager , XX-PART-TRI-ECT , SAP Enterprise Continuous Testing by Tricentis , Problem

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