SAP Knowledge Base Article - Public

3509664 - Payment Advice EDI is not triggered

Symptom

Payment Advice in EDI is completed in Output Item but isn't sent.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Setting up the configuration to EDI channel
  2. Create parameters, propose and schedule the payment
  3. Look to Output Items (Completed)
  4. In the logs, you can find "An internal error occurred during message processing. Please check the logs in the Monitor System Logs"

Cause

Missing configuration in Supplier Master Data, the Payment Advice by EDI isn't checked 

Resolution

  1. Go to Manage Supplier Master Data app
  2. Search for the respective supplier
  3. In the company code tab: Click in the ">"
  4. Switch to "Edit"
  5. Check the Payment Advice by EDI
  6. Apply and Save.


Keywords

Payment Advice, EDI, EDI Channel, Output Item, EDI Output , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions