SAP Knowledge Base Article - Public

3509683 - Onboarding email trigger (ONB) Review New Hire Data Started is triggering twice - Onboarding

Symptom

Onboarding email trigger (ONB) Review New Hire Data Started is triggering twice for candidates.

Environment

SAP SuccessFactors Onboarding

Cause

Using "Filter Business Rules"

Resolution

The correct configuration is:

Creating a Business Rule to Trigger an Email Notification When the New Hire Data Review Step is In Progress

See Also

Creating a Business Rule to Trigger an Email Notification When the New Hire Data Review Step is In Progress

Keywords

Onboarding, trigger, email, twice, 2, times, duplicated, notification, review, hire, data, onb, obx, (ONB), started , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions