3509758 - The Cloud Connector has not been configured for principal propagation. Please configure it or discontinue sending the SSO token in the request.

Symptom

You have an application/service deployed on the SAP Business Technology Platform (BTP). It connects to the backend server using the SAP Cloud Connector (SCC). The connection fails (a logon prompt appears) and the below error is logged in the traces:

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Will use X.509 certificate for authentication to backend
The Cloud Connector has not been configured for principal propagation. Please configure it or discontinue sending the SSO token in the request.

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Environment

SAP Cloud Connector (SCC)
SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap)
SAP NetWeaver

Product

SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Business Technology Platform all versions ; SAP Integration Suite all versions

Keywords

Cloud Connector, SCC, BTP, Business Technology Platform, timeout, connectivitycertsigning, tunnel account, inoperative, tunnel certificate, firewall, proxy , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-CP-CON-CF , Cloud Foundry to On-premise Connectivity service , Problem

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