3509758 - The Cloud Connector has not been configured for principal propagation. Please configure it or discontinue sending the SSO token in the request.

Symptom

An application or service deployed on the SAP Business Technology Platform (BTP) is connected to a backend system through the SAP Cloud Connector (SCC).
The connection attempt fails, and instead of establishing the communication channel, a logon prompt is displayed.
In addition, the following error is recorded in the SCC trace files:

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Will use X.509 certificate for authentication to backend
The Cloud Connector has not been configured for principal propagation. Please configure it or discontinue sending the SSO token in the request.

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Environment

SAP Cloud Connector 2.16.2 - 2.18
SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap)
SAP NetWeaver

Product

SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Business Technology Platform all versions ; SAP Integration Suite all versions

Keywords

Cloud Connector, SCC, BTP, Business Technology Platform, timeout, connectivitycertsigning, tunnel account, inoperative, tunnel certificate, firewall, proxy , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-CP-CON-CF , Cloud Foundry to On-premise Connectivity service , Problem

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