SAP Knowledge Base Article - Public

3509778 - Unified Data Model - Missing default job layout in CSB - Recruiting Marketing

Symptom

When navigating to the Layouts page in Career Site Builder on a UDM enabled instance, there is not Default Layout populated.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Open Career Site Builder
  2. Open Layouts
  3. Select Job
  4. no Layouts are shown

Cause

unsupported import action

Resolution

When enabling UDM a default job layout is created which cannot be manually deleted.
A possible reason for a missing Default Layout is that a site configuration was imported via the CSB Import and Export feature from an instance where UDM was not enabled.
Import of non-UDM xml into a UDM enabled instance is not supported, as this deletes the system created defaults for UDM. 

As it is not possible to recreate these system created defaults, one must restore the configuration to before this unsupported import was done using the same import/export feature in CSB but by exporting from a previous configuration, saving this export locally then importing it back.



Keywords

KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem

Product

SAP SuccessFactors Recruiting all versions