Symptom
When navigating to the Layouts page in Career Site Builder on a UDM enabled instance, there is not Default Layout populated.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- Open Career Site Builder
- Open Layouts
- Select Job
- no Layouts are shown
Cause
unsupported import action
Resolution
When enabling UDM a default job layout is created which cannot be manually deleted.
A possible reason for a missing Default Layout is that a site configuration was imported via the CSB Import and Export feature from an instance where UDM was not enabled.
Import of non-UDM xml into a UDM enabled instance is not supported, as this deletes the system created defaults for UDM.
As it is not possible to recreate these system created defaults, one must restore the configuration to before this unsupported import was done using the same import/export feature in CSB but by exporting from a previous configuration, saving this export locally then importing it back.
Keywords
KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem