SAP Knowledge Base Article - Public

3509796 - An error occurred when importing custom labels in Manage Language

Symptom

  • Validation failed after uploading the custom translation file
  • After clicking the “View details” hyperlink, open the error log. It will display "Please copy the key accurately from the downloaded CSV file.".

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Go to Manage Language
  2. Click the "Actions" of Locale you want to modify -> Create Custom Translation -> Upload custom translation file
  3. Validation failed

Cause

The keys may be incorrect or do not exist in the default language file.

Resolution

Please check if the keys in your custom language file exist in the default language pack. If they do not exist, they are not supported.

Regarding how to modify labels in the SuccessFactors, please read the KBA-2576546 Using the Manage Language Feature to Change Labels in SuccessFactors  for details.

Keywords

Custom label import issue, Error importing custom label, Manage Language import error, Language management custom label problem, Importing labels error Manage Language , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Problem

Product

SAP SuccessFactors HCM Core all versions