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SAP Knowledge Base Article - PreviewSymptom
You want to know the difference between the Reported On and Created On fields in Service Request Ticket for Manual data entry source as you sometimes notice some noticeable difference in timings in these fields.
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Environment
SAP Cloud for Customer core applications
Product
SAP Cloud for Customer core applications all versions
Keywords
Difference , Reported on , Created On , Time , Timestamp , Source , Manual , Calculate , KBA , LOD-CRM-SRP , Service Request Processing , How To
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