3509961 - Apply eligibility rule failed due to ScheduledJobExecutionException - Compensation & Variable Pay

The job “Apply Eligibility Rule” fails with the following status message:

com.successfactors.jobscheduler.ScheduledJobExecutionException:

com.successfactors.compensation.util.exception.CompensationEJBException: Exception while CompMiscUtil.applyEligRule: ; nested exception is:

com.successfactors.jobscheduler.ScheduledJobExecutionException: There is one or multiple sub tasks failed.  Inside throwable is for last exception.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

• SAP SuccessFactors Compensation
• SAP SuccessFactors Variable Pay

1. Go to compensation Home
2. Choose one template
3. Plan setup->Plan details->Eligibility
   
4. Choose one eligibility rule
5. Click apply and show the error message
   
6. In the upper right corner, click Monitor all jobs in the dropdown list.
7. The "CompApplyEligRule_AdminApplyEligibilityRule" job failed.
   
8. In provisioning, the job detail shows the error message as below.
   

In compensation eligible rule, It is not supported to choose jobinfoModel as base object.

1. Go to Configure Business Rule->Select the rule you use.
2. Edit the Rule:
   
3. Click the pencil icon on the right side of Parameter:
   
4. Click the delete button to delete Job info model parameter:
   
5. If you do not have the delete button on the right side of parameter as below then You can skip to step 6.
   
6. Please Create a new rule which based on the Base object we support in Compensation Eligibility Rule. Only the Job History, Compensation Information, Employment Details, and Personal Information are supported to be setting as Base object in Compensation and Variable Pay eligibility rule Scenario. And also the Job info in Basic scenario. 
   
   
   

Eligibility Rule, Compensation, Business Rule, Job Info Model, Base object, Job information, Job History, Compensation Information, Employment Details, Personal Information, Variable Pay, Change Scenario, Basic Scenario , KBA , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , Problem