SAP Knowledge Base Article - Public

3509979 - Character got cut off when exporting story to PDF file in SuccessFactors Embedded SAC system

Symptom

  • Character got cut off when exporting story to PDF file in SuccessFactors Embedded SAC system

Environment

  • SuccessFactors Embedded SAC

Reproducing the Issue

  1. Login to SuccessFactors, go to reporting and open one story.
  2. The story contains text with Vietnamese characters.
  3. Apply font "Times New Roman " to the text, the result in story is correct.
  4. Save the story and export to PDF.
    ==>Notice that the characters got cut off.

Cause

  • This is a limitation with exporting unsupported text. Vietnamese language is not supported for export in Times New Roman font. 

Resolution

  • Use the Courier font or another font that doesn't have this issue 

Keywords

SAC, embedded, OEM, SF, font, cut, Export, PDF, incorrect , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , Problem

Product

SAP SuccessFactors HCM Core 2405