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SAP Knowledge Base Article - PreviewSymptom
When creating a Case via API POST request, The status is defaulted to Draft on the Service Cloud V2 UI.
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Environment
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
API, Case, Status, Draft, Open, POST, Service Cloud V2, , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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