3510176 - Story won't load via URL in SAP Analytics Cloud (SAC)

• Story won't load via URL https://[SAC tenant URL]/sap/fpa/ui/app.html#/story2&/s2/[Story ID]/?mode=view since Lite Viewer mode is the default for opening stories via URL in SAC.
• Story will keep loading and user is not able to switch to Full Viewer Mode.
• Story will be opened correctly in Full Viewer mode via the folder structure.
• No bookmarks have been saved.

SAP Analytics Cloud (Enterprise) 2024.15.5

1. Login to SAC.
2. Use the following link to open the story: https://[SAC tenant URL]/sap/fpa/ui/app.html#/story2&/s2/[Story ID]/?mode=view
3. The story is loading without any reaction.

This issue is currently under investigation by development.

This issue is currently under investigation by development.

• Lite Viewer Usage Restrictions
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
  • https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

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