SAP Knowledge Base Article - Public

3510826 - How to Check the Payment Baseline Date in a Customer Invoice

Symptom

In some cases, you are getting error message that "payment baseline date should be same as or after document date". So you want to know how the PaymentBaseLineDate is set in CRM documents, like customer invoice. 

Environment

SAP Business ByDesign

Reproducing the Issue

n/a

Cause

PaymentBaseLineDate is only visible in backend. it is not displayed in UI.  The error is caused mainly by the following 2 scenarios.

case 1, the Invoice was created out of another existing invoice and the PaymentBaseLineDate has been carried over from the previous document by the System without updating the Invoice Date. 

case 2, This might have happened due to a delay when importing the document with a web service into ByDesign. 

Resolution

This is the current designed behavior.

In case you face error about PaymentBaseLineDate, you may create a support case to SAP.

See Also

3235096 - "Payment Baseline Date must not be before Invoice Date" Error Raised in Customer Invoice

Keywords

Baseline Date After Document Date; Unposted Customer Invoice; Process Communication error baseline date; Payment Baseline Date.
, KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions