SAP Knowledge Base Article - Preview

3511029 - CX_SY_REF_IS_INITIAL after creating a follow-up service document from a service order quotation

Symptom

Service document is created as follow-up document from a service quotation. System sends the exception CX_SY_REF_IS_INITIAL with the following details

  • Service Contract

Dereferencing of the NULL reference CX_SY_REF_IS_INITIAL Program CL_BT112H_S_ITEMLIST_IMPL=====CP Include CL_BT112H_S_ITEMLIST_IMPL=====CM01A ABAP Class CL_BT112H_S_ITEMLIST_IMPL Method BSP Application BSP Page Line 18

  • Service order

CX_SY_REF_IS_INITIAL - Dereferencing of the NULL reference.

Method: CL_BT116H_S_DETAILS_CN00=>GET_H_PRIORITY


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Environment

S/4HANA

Product

SAP S/4HANA all versions

Keywords

KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem

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