SAP Knowledge Base Article - Preview

3511144 - Lifecycle Status Filter Not Working

Symptom

In the Account Engagement Integration of Contact Data, it is defined to import only "Active" Accounts from Sales Cloud based on the Lifecycle Status Filter. But some obsolete contacts were still imported from Sales Cloud.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys Customer Engagement, account engagement option 1.0

Keywords

Lifecycle Status Filter, Obsolete Contact , KBA , CEC-EMA-AE-DI , Account Engagement Data integration , How To

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