3511344 - SAP GUI - How to deal with disconnection issues

Symptom

Users are unable to connect or face disconnection issues and receive an error message as shown below.

Some examples:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Netweaver.

ABAP PLATFORM - Application Server ABAP

SAP GUI for Windows

SAP Netweaver Application Server for SAP S/4 HANA

Product

ABAP platform all versions ; SAP NetWeaver Application Server for ABAP for SAP S/4HANA Cloud all versions ; SAP NetWeaver Application Server for SAP S/4HANA all versions ; SAP NetWeaver all versions

Keywords

SAP GUI for Windows, SAP GUI for HTML, SAP GUI for Java, disconnect, random, partner not reached, connection to partner broken, WSAEWOULDBLOCK, WSAECONNRESET, Connection timed out, Connection refused, crash, host, network , KBA , BC-NET , Obsolete - Formerly used for network tests , BC-FES-WGU , SAP GUI for HTML , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-GUI , SAP GUI for Windows , BC-FES-CTL , SAP GUI for Windows Controls , BC-CST , Client/Server Technology , BC-CST-DP , Dispatcher, Task Handler , BC-FES-BUS , Netweaver Business Client , BC-FES-BUS-DSK , SAP Business Client for Desktop , XX-HST-OPR , Technical Operations , BC-CST-NI , Network Interface , How To

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