SAP Knowledge Base Article - Preview

3511522 - Cloud HotFolder Error - throwing error while processing

Symptom

While processing hot folder files, there is a continous error seen in kibana like the following one :-

{"instant":{"epochSecond":1721722930,"nanoOfSecond":242503044},"thread":"AzureIntegrationTaskExecutorThread-master-1","level":"ERROR","loggerName":"de.hybris.platform.acceleratorservices.dataimport.batch.task.ErrorHandler","message":"unexpected exception caught","thrown":{"commonElementCount":0,"localizedMessage":"Problem occurred while synchronizing 'master/hotfolder' to local directory; nested exception is org.springframework.messaging.MessagingException: Failure occurred while copying 'master/hotfolder/hotfolder' from the remote to the local directory; nested exception is java.io.IOException: com.microsoft.azure.storage.StorageException: The specified blob does not exist.","message":"Problem occurred while synchronizing 'master/hotfolder' to local directory; nested exception is org.springframework.messaging.MessagingException: Failure occurred while copying 'master/hotfolder/hotfolder' from the remote to the local directory; nested exception is java.io.IOException: com.microsoft.azure.storage.StorageException: The specified blob does not exist.","name":"org.springframework.messaging.MessagingException","cause":{"commonElementCount":13,"localizedMessage":"Failure occurred while copying 'master/hotfolder/hotfolder' from the remote to the local directory; nested exception is java.io.IOException: com.microsoft.azure.storage.StorageException: The specified blob does not exist.","message":"Failure occurred while copying 'master/hotfolder/hotfolder' from the remote to the local directory; nested exception is java.io.IOException: com.microsoft.azure.storage.StorageException: The specified blob does not exist

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"


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Product

SAP Commerce Cloud 2211

Keywords

Hotfolder,com.microsoft.azure.storage.StorageException , KBA , CEC-SCC-CLA-ENV-CST , Cloud Storage , Problem

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