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3511522 - Error: "com.microsoft.azure.storage.StorageException: The specified blob does not exist" during Cloud Hot Folder processing

Symptom

While processing hot folder files, there is a continous error seen in OpenSearch like the following one:

{"instant":{"epochSecond":1721722930,"nanoOfSecond":242503044},"thread":"AzureIntegrationTaskExecutorThread-master-1","level":"ERROR","loggerName":"de.hybris.platform.acceleratorservices.dataimport.batch.task.ErrorHandler","message":"unexpected exception caught","thrown":{"commonElementCount":0,"localizedMessage":"Problem occurred while synchronizing 'master/hotfolder' to local directory; nested exception is org.springframework.messaging.MessagingException: Failure occurred while copying 'master/hotfolder/hotfolder' from the remote to the local directory; nested exception is java.io.IOException: com.microsoft.azure.storage.StorageException: The specified blob does not exist.","message":"Problem occurred while synchronizing 'master/hotfolder' to local directory; nested exception is org.springframework.messaging.MessagingException: Failure occurred while copying 'master/hotfolder/hotfolder' from the remote to the local directory; nested exception is java.io.IOException: com.microsoft.azure.storage.StorageException: The specified blob does not exist.","name":"org.springframework.messaging.MessagingException","cause":{"commonElementCount":13,"localizedMessage":"Failure occurred while copying 'master/hotfolder/hotfolder' from the remote to the local directory; nested exception is java.io.IOException: com.microsoft.azure.storage.StorageException: The specified blob does not exist.","message":"Failure occurred while copying 'master/hotfolder/hotfolder' from the remote to the local directory; nested exception is java.io.IOException: com.microsoft.azure.storage.StorageException: The specified blob does not exist

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

hot, folder, files, file, AzureIntegrationTaskExecutorThread, exception, caught, local, directory, remote, problem, failure copying, blob, does, not, exist, specified, hybris, ccv2 , KBA , CEC-SCC-CLA-ENV-CST , Cloud Storage , Problem

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