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SAP Knowledge Base Article - PublicSymptom
You are trying to restrict the tenant access by IP address in a multi-customer system, therefore limiting the access to your SAP Cloud for Customer system to only few users.
Environment
SAP Cloud for Customer
Cause
Tenant access restriction by IP address is IP Specific and not User Specific.
Resolution
In SAP Cloud for Customer, it is possible to restrict tenant access by IP address for Single Customer System (Private Cloud) but it is not feasible to implement the IP address restriction if the tenant is currently located in a multi-customer system (Public cloud).
Keywords
IP address, restriction, access, C4C, public, private, cloud , KBA , LOD-CRM-ADM , Administration UI , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
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