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3511798 - Job RC_ALM_ANALYSIS_DATA_COLLECTION fails with ERROR_MESSAGE

Symptom

When executing SAP Readiness Check for SAP Cloud ALM, the job RC_ALM_ANALYSIS_DATA_COLLECTION gets stuck in collecting capability License Data Distribution data.

The following message can be found in the Job log:

Job log:

...# Starting collection for capability License Data Distribution
...RC call ALM data collection API failed
...Job cancelled after system exception ERROR_MESSAGE

Or the job log looks like:

18.10.2024

13:25:23

# Starting collection for branch Wartung

18.10.2024

13:25:23

# Finished collection for branch Wartung

18.10.2024

13:25:23

Finished collection for Solution 

18.10.2024


13:25:23

# Finished collection

18.10.2024

13:25:23

Finished collection for scenario

18.10.2024

13:25:23

<< RC collect Solution Manager data finished.

18.10.2024

13:25:23

>> RC call API to start collect Solution Manager Charm cycle data.

18.10.2024

13:25:23

Starting collection

18.10.2024

13:25:23

# Starting collection

18.10.2024

13:25:24

 

18.10.2024

13:25:24

The data object could not be created: The type /SALM/TPP_SG_LCK does not exist.

18.10.2024

13:25:24

 

18.10.2024

13:25:24

The data object could not be created: The type /SALM/DELTA_H does not exist.

18.10.2024

13:25:24

RC call ALM data collection API failed

18.10.2024

13:25:24

Job cancelled after system exception ERROR_MESSAGE

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Starting collection for capability License Data Distribution, /SDF/RC_ALM_COLLECT_DATA, RC_ALM_ANALYSIS_DATA_COLLECTION, SAP Readiness Check, SAP Cloud ALM, capability License Data Distribution , KBA , SV-SCS-S4R , SAP Readiness Check , Problem

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