SAP Knowledge Base Article - Public

3511824 - Custom Hire Template not displayed to Candidate in PDC - Onboarding

Symptom

Custom new hire template is not presented to candidate when they open PDC step, however is presented to admin user when they access PDC step from onboarding dashboard.

Environment

SAP SuccessFactors Onboarding

Cause

Hire Template Visibility is 'n'. We need to correct this to 'y'.
In Data Inspector > Table_GENERIC_OBJECT_T > Object Type Equals HireTemplate
Visibility should be y

Resolution

  1. Navigate to External User Visibility tool
  2. Select HireTemplate
  3. Click Run
  4. Next navigate to Configure Object definition
  5. Search for Hire Template object
  6. Click Take Action
  7. Add Save Rule
  8. If condition should be Always True
  9. Then condition SET 'mdfSystemexternalUserVisibility' field to 'yes' 
  10. Save changes
  11. Then test with new candidate and see if template is now visible

Keywords

Hire Template Received from Rule for Step: PDC is not active, custom new hire template, hire template, Configurable New Hire for Onboarding, personal data collection, template , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2405