SAP Knowledge Base Article - Public

3512176 - Domain Certificate Renewal *businessbydesign.cloud.sap and *sapbydesign.com

Symptom

The existing server certificate for domain *businessbydesign.cloud.sap and *sapbydesign.com will be renewed as it is going to expire on DD/MM/YYY.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Business ByDesign

Cause

The server certificates necessitate renewal due to their expiration.

Resolution

Below are the steps to download the new certificate:

  1. Click on download link. The link will redirect to the Digicert Website.
  2. Under Server Platform, select "OTHER" in the dropdown.
  3. Under File Type, select "Individual .crts (zipped)" in the dropdown.

     certificate1.png 

  4. Click on the download button under File Type section, as shown below.

     certificate2.png 

  5. A zip file by name "star_businessbydesign_cloud_sap_278466338" will be downloaded.
  6. Unzip the file.
  7. The required certificate will be star_businessbydesign_cloud_sap.crt.

    certificeate3.png 

If third party integrations, for example web services/APIs are present in the SAP Business ByDesign tenant, the domain certificate may need to be updated.

NOTE: Check with the internal IT teams which are responsible for the API implementations to determine if the update is necessary. SAP is not responsible for this configuration. 

See Also

Blog: Domain Certificate Renewal (*businessbydesign.cloud.sap) & (*sapbydesign.com)

Keywords

 Domain Certificate Renewal, SSL, sapbydesign.com, businessbydesign.cloud.sap, Digi Cert, TLS
, KBA , SRD-CC-SEC , Security , How To

Product

SAP Business ByDesign all versions