SAP Knowledge Base Article - Public

3512181 - Not Possible to Save When Adding Port to Quick Links in Home Page

Symptom

It's not possible to save a quick link when adding a port to it.

Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Reproducing the Issue

1. In the home page, start adaptation;
2. Click to add a Quick Link;
3. Try to add a link with port e.g. https://www.test.com:8000
It's not possible to save, nothing occurs when clicking on the button.

Resolution

Using pots in the quick links it's not supported, so it's not recommended to use it. 

Keywords

Port, Quick Link, Save, Home Page , KBA , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0