SAP Knowledge Base Article - Public

3512219 - Satellite base map is loading forever for CN40 SAP Analytics Cloud (SAC)

Symptom

Satellite base map is loading forever for CN40 SAC tenant. The below error is found in the web browser console log:

Environment

SAP Analytics Cloud (Enterprise) 2024.15.6

Reproducing the Issue

  1. Login to SAC which is hosted in CN40 data center.
  2. Add a GEO Map widget and select 
  3. Notice that the Geo map widget is keeping loading forever.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

Keywords

KBA , LOD-ANA-DES-GEO , SAP Analytics Cloud Story GEO visualizations , Problem

Product

SAP Analytics Cloud all versions